Lean Six Sigma Green Belt Practitioner

Lean Six Sigma is a pragmatic approach that emphasises the importance of focusing on delivering what the customer wants by utilising the skills and knowledge of the employees.

Improvement projects aim to reduce the cost of poor quality, increase process capability, minimise process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction.

Lean Six Sigma Green Belt Practitioner provides the skills necessary to successfully complete DMAIC projects, including basic knowledge of planning, team problem-solving methods and improvement strategies. The training combines lectures with interactive group exercises and hands-on work using examples related primarily to the services industry.

Audience: Who is the course for?

• Business Change Managers
• Programme and Project Managers
• Risk Managers
• Business and Programme and Project Support staff and managers
• Operational staff and managers
• Those responsible for establishing standards and /or integrating them with MSP and PRINCE2
• Those who require guidance on a controlled approach to identifying, analysing and managing risk at strategic, programme, project and operational perspectives

Course duration:

Three days. The exam is taken on the final day.

Benefits to the individual:

• Master the M_o_R method
• Manage complex change better
• Develop joined up risk processes
• Less time spent fire fighting and fewer unwelcome surprises

Benefits to the business:

• Fewer uncertainties result in improved service delivery
• More effective management of change and a greater chance of change initiatives being successful
• Reduced waste and better value for money leads to a greater competitive advantage
• Better basis for strategy setting
• Increased innovation

Pre-requisites:

There are no pre-requisites for this course. There is approximately five to eight hours of pre course reading and two hours of homework per night during the course. This is necessary in order to pass the exam.

Course outline:

The objective of the Foundation course is for delegates to understand the key principles and terminology within the M_o_R guidance and how the following are used in M_o_R:

• The framework
• The principles and their main mechanisms
• The approach
• The process steps
• The need for integrating risk management into the culture of an organisation
• The perspectives
• The techniques
• The risk specialisms

The course and exam are based on a case study featuring a large organisation facing major strategic change.

Over the three day course, the following topics are covered:

• Terms and concepts relating to M_o_R
• Understand how the M_o_R framework is used
• Terms and concepts relating to the M_o_R principles
• Understand how the M_o_R principles are used and the main mechanisms, e.g. appetite, capacity, tolerance, EWI, KPI etc, that support them
• Terms and concepts relating to the M_o_R approach documents
• Understand the contents of the M_o_R approach documents, how the approach documents relate to the principles and how they are applied throughout the M_o_R framework
• Terms and concepts of the M_o_R process
• Understand how the M_o_R process steps are used to identify, assess and control risk
• Terms and concepts relating to embedding and reviewing of risk management into the culture of an organisation
• Understand the need for integrating risk management into the culture of an organisation
• Terms and concepts of the M_o_R perspectives and understand how they are used
• Terms and concepts of the M_o_R techniques and understand how they are used
• Terms and concepts of the M_o_R risk specialisms and understand how they are used

Exam details:

A 45 minute exam takes place on the final day of the course. The exam consists of 45 multiple choice questions and the pass mark is 23/45 or 50%. This is a closed book exam i.e. entrants may not refer to any course materials or their own notes. It is necessary to pass this exam in order to proceed to M_o_R Practitioner level.